1.1 Parent/Guardian Responsibility

All students under 18 must be registered by a parent or legal guardian.
Parents must provide accurate information during registration, including:

• Child’s full name and age

• Emergency contact information

• Any relevant educational or behavioural needs

1.2 Class Placement

Students are placed in classes based on age, skill level, and group availability.
Queencoder may adjust class placement when beneficial for the child’s learning.

All classes are free for now

Students must follow the Queencoder Code of Conduct.
We reserve the right to remove students from a session if behaviour is disruptive or unsafe.

3.2 Missed Classes

Missed classes are not refundable. When possible, we may offer:

• Make-up materials

• A short catch-up session

• Another available class slot

4.1 Safe Learning Environment

We are committed to creating a safe digital environment for children.
Parents agree to ensure:

• A quiet, supervised space for online lessons

• Proper use of Zoom/Google Meet links

• No sharing of class links publicly

4.2 Camera & Microphone Use

Students may turn their cameras on or off.
Microphones should be muted unless asked to speak.

5.1 Parent Responsibility

Parents must ensure their child:

• Has access to stable internet

• Has a working device suitable for online learning

• Attends classes on time

5.2 Student Responsibility

Students must:

• Participate respectfully

• Follow teacher's instructions

• Use devices responsibly

• Complete assignments when given

6.1 Parent Cancellations

Parents may cancel enrolment at any time. Refunds follow our Refund Policy.

6.2 Queencoder Cancellations

If a class is cancelled by Queencoder:

• We will offer a replacement session

• Or a refund/credit for that class

All class materials, including worksheets, slides, videos, projects, and curriculum the property of Queencoder Tech School and may not be:

• Reproduced

• Shared publicly

• Sold

• Used for teaching elsewhere

Students may use materials for personal learning only.

We follow UK GDPR guidelines.

8.1 What We Collect

We collect only the necessary information for class management:

• Names

• Age

• Parent contact details

• Class attendance

• Progress data

8.2 How We Store Data

Data is stored securely using:

• Google Forms

• Google Drive

• Secure school administration tools

8.3 Data Sharing

We do not sell or share data with third parties.

Full details are available in our Privacy Policy.

9.1 Class Recordings

Classes may be recorded for:

• Teacher review

• Quality improvement

• Safety purposes

Recordings are not shared publicly.
Parents may request that their child not appear in recordings.

9.2 Media Use

We will not use any child’s image for marketing unless explicit written consent is given.

Queencoder Tech School is not responsible for:

• Internet or device issues on the parent’s side

• Misuse of class materials

• Accidental deletion of files or projects

• Outcomes dependent on student participation

We are committed to providing high-quality instruction but cannot guarantee specific results.

Queencoder may update these Terms from time to time.

Parents will be notified of any significant changes by email or website notice.

For questions regarding these Terms, please contact:

Queencoder Tech School
Email: Queencoder.tech@gmail.com
Location: Birmingham, UK

Welcome to Queencoder Tech School. By enrolling your child in our programs or using our website, you agree to the following Terms & Conditions. These terms are designed to ensure a safe, structured, and positive learning experience for all students.